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Privacy Notice

The Snoasis Privacy Policy was updated on April 1, 2020.

This policy applies to personal information collected by Snoasis Medical, LLC (“Snoasis”) though this website (www.snoasismedical.com).

Your privacy is important to Snoasis so we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your personal information.

Please read this Privacy Policy carefully. Should you have any questions about this policy or our data collection, use and disclosure practices, please contact us, as indicated at the end of this document.

The term "personal information" as used throughout this policy, applies to any information or set of information that Snoasis uses to identify an individual. Snoasis also may collect data in a form that does not, on its own, permit direct association with any specific individual. This is not personal information as used in this policy. We may collect, use, transfer, and disclose this non-personal information for any purpose. For example, we may collect and store details of how you use our products, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.

Snoasis collects personal information from you when you register on our website, place an order, subscribe to our newsletter or fill out a form. When ordering or registering on our website, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may visit our website anonymously.

For example, any of the personal information we collect from you may be used to:

(1) Personalize Your Experience: Your information helps us to better respond to your individual needs.

(2) Improve Our Website: We strive to continually improve our website offerings based on the information and feedback we receive from you.

(3) Improve Customer Service: Your information helps us to more effectively respond to your customer service requests and support needs.

(4) Process Transactions: We use your information to timely and accurately fulfill and process the orders and requests you submit.

(5) Send You Periodic Emails: We use your email address to send you information about Snoasis, its products, your orders, and updates. To unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

(6) Internal Audits. We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Snoasis’ products, services, and customer communications.

Snoasis uses a variety of security measures to help maintain the safety of your personal information when you place an order or use your personal information. Our website uses secure servers, and we take other reasonable steps to try to protect all personal information in our possession from unauthorized access, disclosure, alteration or destruction. At your choice, we may keep your credit card information on a secure encrypted server for future purchases. It is your personal responsibility to secure your your passwords and related access codes with respect to any of our online resources.

Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the websites or service providers systems to recognize your browser and capture and remember certain information.

Snoasis uses cookies to remember and process the items in your shopping cart and save and use your preferences for future visits. Our goal in these cases is to make your experience with Snoasis more convenient and personal. For example, knowing someone using your computer or device has shopped for a certain product or used a particular service helps us make our advertising and email communications more relevant to your interests. And knowing your contact information, hardware identifiers, and information about your computer or device helps us provide you with better customer service.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer care.

As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data. We use this information to understand and analyze trends, to administer the website, to learn about user behavior on the website, to improve our product and services, and to gather demographic information about our user base as a whole. Snoasis may use this information in our marketing and advertising services.

We share the personal information you provide to us with third parties who assist us in operating our websites, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. For example, Snoasis may at times provide third parties with certain personal information to provide or improve our products and services, including to deliver products at your request, or to help Snoasis market to consumers. When we do, we require those third parties to handle it in accordance with relevant laws. Snoasis does not sell personal information, and personal information will never be shared with third parties for their marketing purposes.

Snoasis also shares personal information with companies who provide services such as information processing, fulfilling and processing customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information.

It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for Snoasis to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. Snoasis may also disclose information about you, but only where there is a lawful basis for doing so, if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. This could include providing personal information to public or governmental authorities.

Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Snoasis websites, products and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties. Snoasis has no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our websites and welcome any feedback about these websites.

Snoasis does not take any decisions involving the use of algorithms or profiling that significantly affect you.

You may update or make changes to the personal information we collect from you by logging into the Snoasis website and accessing the My Account section. If you have any difficulty accessing your account information or have questions about the accuracy or extent of any personal information we have collected from you, please contact us using the contact information at the end of this document.

We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. We may also decline aspects of deletion or access requests if we believe doing so would undermine our legitimate use of data for anti-fraud and security purposes.

Snoasis will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy and our service specific privacy summaries. When assessing these periods we examine our need to collect personal information at all, and if we establish a relevant need we only retain it for the shortest possible period to realize the purpose of collection unless a longer retention period is required by law.

The California Consumer Privacy Act provides California consumers with the right to obtain from Snoasis information about the personal information about you that we collect, use, and disclose. You can exercise your rights by you or your agent making a request by calling Snoasis’ Toll Free phone number: (866) 521-8247. If you choose to exercise your privacy rights, you have the right to not to receive discriminatory treatment or a lesser degree of service from Snoasis.

You have the right to opt-out of the sale of your personal information. Snoasis does not sell your personal information. You can exercise your rights by you or your agent making a request by calling Snoasis’ Toll Free phone number: (866) 521-8247.

Snoasis’ website is directed toward adults. If you are under the age of 13, you must obtain the authorization of a responsible adult (parent, legal custodian, or teacher) before using or accessing our website. We will not knowingly collect or use any personal information from any persons under the age of 13. If we become aware that we have collected any personal information from persons under 13, we will promptly remove such information from our databases.

By using Snoasis’ website, you consent to the terms of Snoasis’ Privacy Policy.

To make sure your personal information is secure, we communicate our privacy and security guidelines to Snoasis employees and strictly enforce privacy safeguards within the company.

If you have any questions or concerns about Snoasis’ Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us by phone at (866) 521-8247. Snoasis shall use its reasonable efforts to respond to all substantive contacts within seven (7), days wherever possible - providing a response on the issue raised, requesting additional information where necessary or indicating that a response will require additional time. You may at any time refer your complaint to the relevant regulator in your jurisdiction if you are unsatisfied with a reply received from us. Where your complaint indicates an improvement could be made in our handling of privacy issues we will take steps to make such an update at the next reasonable opportunity. In the event that a privacy issue has resulted in a negative impact on you or another person we will take steps to address that with you or that other person.

We reserve the right to change this policy. We reserve the right to make the revised or changed policy effective for medical information we already have about a patient as well as any information we receive in the future. Snoasis may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy. We will also contact you via your contact information on file, for example by email, notification or some other equivalent method.

For any questions regarding this Snoasis Privacy Policy, you may contact us using the information below:

Snoasis Medical, LLC
651 Corporate Circle, STE 118
Golden, CO 80401

Email: info@snoasismedical.com
Toll Free: (866) 521-8247